About

Highly accomplished PMP-certified IT professional with over 20 years of expertise in leading complex program management, artificial intelligence, and business transformation initiatives. Proven ability to deliver high-quality, multi-million dollar projects on time and within budget, driving significant process improvements, competitive advantage, and bottom-line gains for top-tier organizations. Adept at strategic leadership, cultural change facilitation, and stakeholder management across diverse global environments, consistently creating tangible value and enhancing business performance.

Work

Aussie Digital Business Systems
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Principal Consultant - Project Director

Glen Waverley, VIC, Australia

Summary

Led strategic IT Digital transformation initiatives and program management for key clients, driving digital presence, process improvements, and competitive advantage.

Highlights

Consulted on IT Digital transformation for Global wear Mining Group (Wenco), developing ICT strategies and building digital presence across internet and social media.

Managed the migration of 1200 employees to Microsoft cloud (Office 365, Exchange, SharePoint, Skype for Business, Yammer, Teams), consolidating 5 international offices into a highly streamed network.

Rolled out new cloud-based infrastructure and custom open-source applications (ticket management, CRM, ERP) at reduced cost.

Delivered the project within defined timelines and budget, leveraging Agile, Scrum, and Test-Driven Development best practices.

Nissan Australia
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Consultant (IT Transformation)

Glen Waverley, VIC, Australia

Summary

Provided strategic consulting for IT transformation and migration of legacy applications to an integrated IT center of excellence, managing C-level stakeholders.

Highlights

Advised on IT transformation strategy, migrating multiple applications (including 20-year-old Lotus 123, Sybase, PowerBuilder) into an enterprise-wide integrated IT center of excellence.

Managed end-to-end project integration and senior decision-maker engagement, demonstrating Proof of Concept (POC) for automated RDBMS transformation of Lotus 123 data.

Developed ICT strategies, high-level roadmaps, and solution designs, translating business requirements into program objectives and scoping.

Ensured alignment with strategic plans, enterprise priorities, and effective budget utilization, delivering projects on time with desired quality.

NAB
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Project Manager, IT Transformation & Transition

Glen Waverley, VIC, Australia

Summary

Managed multiple IT transformation and transition programs for NAB, overseeing complex migrations, budget adherence, and stakeholder engagement.

Highlights

Led a $5M IT Transformation & Transition program with 6 direct reports, delivering agreed milestones on time and within budget.

Managed a massive Nab Transformation and Transition program (4 major streams, 20+ projects) to migrate physical to virtual private cloud.

Directed P2V/V2V migration, data center relocation, and application migration for wholesale/wealth banking, ensuring no business-impacting issues.

Received special recognition from IBM senior managers and customers for outstanding contribution and best practices, with project documents recommended for reference by the steering committee.

Imageshare International
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Lead Project Manager, Health Information Portal

Glen Waverley, VIC, Australia

Summary

Spearheaded a $3M cloud-based business transformation program, migrating infrastructure and applications, and implementing disaster recovery solutions.

Highlights

Led a strategic initiative to transform business into a Cloud-based cost-effective program, overseeing 5 project rollouts for infrastructure and application migration to AWS cloud.

Implemented 12 instances of the product across various locations, managing external vendors and negotiating contractual arrangements.

Delivered agreed milestones on time (May 2014), within budget ($3M), and without business disruption, complying with Health regulations mandate.

Received recognition for adopting an innovative hybrid model for managing releases across regions, recommended for patent registration.

BHP Biliton
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Project Manager, ICE (Information Centre of Excellence)

Glen Waverley, VIC, Australia

Summary

Managed the setup of an Information Centre of Excellence (ICE) environment, integrating hardware, software, and applications to establish enterprise-wide service capabilities.

Highlights

Led the setup of ICC development, test, QA, and production environments for hardware, storage, server setup, and application installations, managing a $3M budget with 4 direct reports.

Managed critical components of hardware infrastructure including Network services, Mainframe transformation, Desktop services, Data centre services, and SOA integration.

Acted as a single point of contact for all project-related activities to customer, senior managers, technical architects and other stakeholders.

Delivered agreed milestones on time, within budget, and without business-impacting issues.

AVACORP
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Project / Release and Test Manager, COLLAB

Glen Waverley, VIC, Australia

Summary

Managed project releases and testing for an expanding IT software vendor, streamlining customisations and ensuring timely customer delivery using Agile methodology.

Highlights

Managed a $500,000 project budget with 6 direct reports, overseeing product customisations and releases for a rapidly growing IT software vendor.

Streamlined, prioritised, built, and tested all changes as separate releases, with a release cycle planned every 3 weeks using Agile methodology.

Created a new process workflow in an Agile environment, ensuring on-time delivery across geographies.

Managed end-to-end testing using HP-QC and reviewed all requirements with sales, pre-sales, business analysts, and users.

Vodafone Hutchison Australia (VHA)
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Project / Release and Test Manager, BI Integrated Report Releases

Glen Waverley, VIC, Australia

Summary

Implemented BI Integrated Report Releases, consolidating Business Support Systems (BSS) domain following the merger of Vodafone Australia and Hutchison Telecommunications.

Highlights

Managed a $750,000 project budget with 4 direct reports, implementing various projects within Butterfly migration and Reverse migrations.

Successfully implemented 7 enhancements in a single release window for 4 projects.

Executed 1200 test cases in less than 3 weeks with limited resources (3 new joinees out of 8 resources).

Delivered agreed milestones on time, within budget, and without business-impacting issues.

Tech Mahindra
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Senior Project Manager

Glen Waverley, VIC, Australia

Summary

Supervised and mentored project managers, overseeing a portfolio of discretionary and non-discretionary projects in applications development, technology refresh, and security/compliance.

Highlights

Managed a $3M budget for the Customer Franchise DataMart project for Suncorp, overseeing 9 direct reports and achieving 2 phases of integration for Predictive Analysis & Modelling.

Conceived an Innovative Agile model for BI projects, recognized by Satyam and Suncorp teams for successful complex integration and handling of 2 scope creeps.

Directed a $10M portfolio of projects for clients including Telstra, QBE, Qantas, Suncorp, and DHL, managing 15 direct reports across various initiatives.

Implemented and rolled out several programs/projects, including EDW Transformation, Corporate Data Warehouse remediation, and new data warehouse application rollouts, consistently delivering on time and within budget.

iGATE Global Solutions
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Lead Business Analyst / Project Manager

Glen Waverley, VIC, Australia

Summary

Led numerous projects for GE Businesses, applying extensive technical expertise across various domains and ensuring successful project delivery.

Highlights

Managed over 70 projects for GE Businesses, including GE Capital, GE-Aircraft Engines, GE-Plastics, and Global Financial Restructure.

Implemented several projects with prominence on financial and industrial sectors, ensuring successful delivery and stakeholder satisfaction.

Utilized extensive technical skills in Oracle, SQL Server, Teradata, JAVA, C, C#, Visual Basic/VB.NET, and various testing/management tools.

Sikkert Technologies
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Analyst Programmer / Sr. Systems Analyst

Chennai, TN, India

Permanent

Summary

Developed and implemented numerous projects utilizing a broad range of technical tools and programming languages as an Analyst Programmer and Sr. Systems Analyst.

Highlights

Implemented several projects for various clients, demonstrating strong programming and systems analysis skills.

Gained extensive experience across Oracle, SQL Server, Teradata, JAVA, C, C#, Visual Basic/VB.NET, and various development/management tools including Win runner, Quick Test Pro, Quality Centre, and Silk Test.

Education

NIIT Chennai
Chennai, Tamil Nadu, India

Post Graduate Diploma

Systems Management

University of Madras
Chennai, Tamil Nadu, India

B.Sc.

Maths, Physics, and Computer Science

Awards

Outstanding Contribution Award

Awarded By

Telstra General Manager and Steering Committee

Received for outstanding contribution and best practices adopted in the NAB Transformation and Transition program, leading to exemplary project deliverables.

Innovative Hybrid Model Recognition

Awarded By

Imageshare International

Recognized for adopting an innovative hybrid model for managing releases across several regions, with the model recommended for patent registration.

Certificates

Human Centric Design

Issued By

Dr. Meliss (Huddle)

Project Management Professional (PMP)

Issued By

PMI

Skills

Program & Project Management

PROGRAM MANAGEMENT, PMP, Project Director, Program Leader, Lead Project Manager, Senior Project Manager, Project/Release and Test Manager, Strategic Planning, Governance, Mentorship, Stakeholder Management, Risk Management, Budget Management, Resource Management, SDLC, Agile, Scrum, SAFe, Kanban, Waterfall, Test-Driven Development (TDD), Change Management, Cultural Change, Process Improvement, Business Transformation, Vendor Management, Contract Negotiation, Executive Reporting, Dashboards, KPI Tracking, Estimation, Critical Task Management, Dependency Management, Quality Assurance (QA), Project Charters, Schedules, Cost Sheets.

Artificial Intelligence & Data

ARTIFICIAL INTELLIGENCE (AI), Big Data & Machine Learning, Predictive Analysis & Modelling, Event Based Marketing (EBM), Data Warehousing (EDW, IDW), Business Intelligence (BI), Data Stage/Quality Stage, Oracle, Teradata, IBM Informix, Business Objects, Cognos, Hyperion Essbase, Crystal Reports, OBIEE.

Cloud & Infrastructure

AWS, EC2, S3, RDS, Azure, Microsoft Office 365, Exchange, SharePoint, Skype for Business, Yammer, Teams, Cloud Migration, Infrastructure Virtualization, Mainframe Transformation, Data Centre Relocation, Network Services, Wintel, VMWare, Midrange, IIS, RHEL v5, Windows Server, Hardware Setup, Server Configuration, Lotus Notes Domino.

Software Development & Architecture

IT Strategy, Design & Architecture, Solution Design, POC, SOA Integration, Applications Development, .NET, C#, Java, J2EE, Visual Basic / VB.NET, C, Grails, WebMethods, Tomcat, SOAP/XML, Puppet.

CRM & ERP Systems

SugarCRM, Odoo, HESK, SAP, Siebel, Kenan, ER-Win.

Databases

SQL Server, Oracle, Teradata, IBM Informix, RDBMS.

Development & Management Tools

MS Project, HP-QC, Quality Centre/ALM, Silk Test, JIRA, Subversion (SVN), GIT, TRIM / SharePoint / Document Management systems, Informatica, Datastage, Actuate, Dreamweaver, Instalsheild, Flexera, IBM Rational Tools, IBM Tivoli, SAP Business Objects Enterprise, SAP MII, IBM WebSphere Application Server, IBM WebSphere Enterprise Service Bus, IBM WebSphere Process Server, IBM Deployment Server, IBM WebSphere Repository and Registry, Win runner, Quick Test Pro, Trillium.

Customer Experience & Design

Customer Experience, Human Centric Design.

References

References

Available on Request